NHTSA Recall 26V281000: Mercedes-Benz Blank Instrument Display
A plain-language breakdown of NHTSA recall 26V281000 — the Mercedes-Benz infotainment reset that can blank the instrument panel while driving, plus your California lemon law rights.
Recall 26V281000 at a glance
- NHTSA campaign number
- 26V281000
- Manufacturer
- Mercedes-Benz USA, LLC
- Vehicles affected
- Mercedes-Benz AMG GT, C-Class, E-Class, CLE, GLC, SL (and related trims)
- Model years
- 2024–2026
- Units recalled
- 144,049
- Component
- Instrument panel — infotainment/head unit software
- Risk
- Instrument display can go blank while driving (no speedometer/warnings)
- Recall issued
- May 1, 2026
- Owner letters mailing
- June 26, 2026
Safety notice: Instrument display can go blank while driving (no speedometer/warnings). Follow the manufacturer's interim guidance below until the recall repair is completed.
What the recall covers
Recall 26V281000 covers 144,049 model year 2024–2026 Mercedes-Benz vehicles across a wide range of lines (including AMG GT, C-Class, E-Class, CLE, GLC, and SL). The infotainment control unit may reset while the vehicle is in motion, causing the instrument panel to go blank without warning — so critical information such as the speedometer and warning lights can temporarily disappear, increasing crash risk.
The remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were expected to mail by June 26, 2026.
What owners should do now
- Watch for your Mercedes-Benz owner-notification letter and schedule the free software update once available.
- Confirm whether your specific VIN is affected — the recall spans many models but not every vehicle.
- Keep your recall letter and every repair order.
- If the display blanks repeatedly even after the update, document it and save the paperwork.
- If your vehicle is out of service for an extended time, note those dates.
How to check your VIN
Confirm whether a specific vehicle is included by entering the 17-digit VIN at nhtsa.gov/recalls or mbusa.com. Inclusion is VIN-specific, not just by model and year.
Mercedes-Benz USA customer service: 800-367-6372. NHTSA Vehicle Safety Hotline: 888-327-4236.
When this recall can become a California lemon law claim
A recall is not automatically a lemon — it is the manufacturer acknowledging a defect and offering a free fix. Your Mercedes-Benz may qualify under California's Lemon Law if the recall repair is significantly delayed, doesn't resolve the problem, or your vehicle has other unrepaired warranty defects. In those cases you may be entitled to a buyback, replacement, or cash settlement, with the manufacturer paying your attorney fees. For the full breakdown, see the guides below.
Read more on this recall
Frequently Asked Questions
What vehicles does recall 26V281000 cover?
Recall 26V281000 covers 144,049 model year 2024–2026 Mercedes-Benz vehicles across many lines (including AMG GT, C-Class, E-Class, CLE, GLC, and SL), whose infotainment unit can reset and blank the instrument panel while driving.
How do I know if my VIN is included in 26V281000?
Enter your 17-digit VIN at nhtsa.gov/recalls or mbusa.com, or call Mercedes-Benz USA at 800-367-6372. Inclusion depends on the specific VIN.
Could a blank-display recall make my Mercedes a California lemon?
Not automatically. But if the software update doesn't fix the problem, the display keeps blanking, or your vehicle has other unrepaired warranty defects, you may have a California lemon law claim — potentially a buyback, replacement, or cash settlement, with the manufacturer paying your attorney fees.
Recent Recoveries
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Prior results do not guarantee or predict a similar outcome. Every case is different and depends on its own facts.
Recall details are summarized from public NHTSA data and are subject to change; confirm current information at nhtsa.gov/recalls. This page is general information, not legal advice, and does not create an attorney-client relationship. Every case is different; for advice about your situation, consult a licensed attorney.