Chrysler · Recall 25V877000
Chrysler Recall 25V877000: Other safety defect
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Recall 25V877000 at a glance
| NHTSA campaign number | 25V877000 |
| Manufacturer | Vantage Mobility |
| Component | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: |
| Vehicles affected | PACIFICA, ODYSSEY |
| Model years | 2021–2026 |
| Vehicles potentially affected | 1,019 |
| Reported to NHTSA | December 17, 2025 |
What can go wrong
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix — and whether it has actually arrived
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
If the remedy is not available yet, or your dealer cannot tell you when the parts will arrive, ask for that in writing. A manufacturer that cannot repair your vehicle within a reasonable time is a manufacturer with a lemon law problem.
Your rights
Could this recall support a California lemon law claim?
It depends less on the recall than on what happened afterwards.
California's Lemon Law asks whether a substantial defect — one that impairs the vehicle's use, value or safety — survived a reasonable number of repair attempts, or kept the vehicle out of service for 30 or more cumulative days. A recall is the manufacturer's admission that a defect exists. What matters next is whether the remedy actually worked, and how long you waited for it.
It is also worth looking at the whole vehicle rather than this one campaign. Owners often come to us about a single recall and discover that the real claim is the repair history sitting behind it.
A recall is not automatically a lemon. It is the manufacturer admitting a defect and offering to fix it free — that is the system working. A lemon law claim arises when the fix fails, the fix never comes, or the defect has already taken the use of your vehicle away from you.
What to do now
Check whether your Chrysler needs this recall
Not every Chrysler is affected by 25V877000. Enter your 17-digit VIN in NHTSA's free federal database to see whether this recall — and any others — are open on your exact vehicle.
Look up your VIN at NHTSA.govRecall 25V877000 — common questions
What is 25V877000?
25V877000 is a safety recall issued by Vantage Mobility and reported to NHTSA on December 17, 2025. Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Is my Chrysler included in recall 25V877000?
Not every Chrysler is affected. The recall covers 2021–2026 PACIFICA, ODYSSEY, but inclusion depends on the specific VIN. Enter your 17-digit VIN at nhtsa.gov/recalls to confirm whether your exact vehicle is covered.
Does recall 25V877000 make my Chrysler a lemon?
Depends. The recall itself is rarely the claim — the failed repair, the delay, or the rest of the repair history usually is.
What does it cost to have a lemon law attorney look at this?
Nothing. Case reviews are free, and under California's Song-Beverly Act the manufacturer pays your attorney's fees on a successful claim. You keep your recovery.
Was Your Chrysler Recalled? Know Your Rights.
Free, no-obligation consultation. We don't get paid unless you win.
Call Now: 844-MOUSAVIRecent Recoveries
View all resultsEngine Issues
Mercedes-Benz GLE 63 S
Transmission & Engine Issues
Hit-and-Run Collision
Settled in 3 months
Prior results do not guarantee or predict a similar outcome. Every case is different and depends on its own facts.
Is your Chrysler a lemon?
A recall is one data point. If your Chrysler has been back to the dealer for the same problem, or has sat waiting on parts, the recall may be the least of it. Speak to a Chrysler lemon lawyer before you agree to another repair attempt — our Chrysler lemon law attorneys will tell you straight whether you have a case.
Chrysler lemon lawyer & lemon law attorney — your rights