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Volvo · Recall 25V654000

Volvo Recall 25V654000: Other safety defect

Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

Recall 25V654000 at a glance

NHTSA campaign number25V654000
ManufacturerVolvo Car USA, LLC
ComponentSTRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Vehicles affectedEX90
Model years2025
Vehicles potentially affected1,119
Reported to NHTSASeptember 30, 2025

What can go wrong

A tailgate that suddenly drops can hit a person, increasing the risk of injury.

The fix — and whether it has actually arrived

Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

If the remedy is not available yet, or your dealer cannot tell you when the parts will arrive, ask for that in writing. A manufacturer that cannot repair your vehicle within a reasonable time is a manufacturer with a lemon law problem.

Your rights

Could this recall support a California lemon law claim?

It depends less on the recall than on what happened afterwards.

California's Lemon Law asks whether a substantial defect — one that impairs the vehicle's use, value or safety — survived a reasonable number of repair attempts, or kept the vehicle out of service for 30 or more cumulative days. A recall is the manufacturer's admission that a defect exists. What matters next is whether the remedy actually worked, and how long you waited for it.

It is also worth looking at the whole vehicle rather than this one campaign. Owners often come to us about a single recall and discover that the real claim is the repair history sitting behind it.

A recall is not automatically a lemon. It is the manufacturer admitting a defect and offering to fix it free — that is the system working. A lemon law claim arises when the fix fails, the fix never comes, or the defect has already taken the use of your vehicle away from you.

What to do now

Have the recall repair performed and keep the repair order.
If the defect returns afterwards, report it in writing.
Check your vehicle for other open recalls and pull your full repair history.
Count the days the vehicle has been out of service, not the number of visits.

Check whether your Volvo needs this recall

Not every Volvo is affected by 25V654000. Enter your 17-digit VIN in NHTSA's free federal database to see whether this recall — and any others — are open on your exact vehicle.

Look up your VIN at NHTSA.gov

Recall 25V654000 — common questions

What is 25V654000?

25V654000 is a safety recall issued by Volvo Car USA, LLC and reported to NHTSA on September 30, 2025. Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

Is my Volvo included in recall 25V654000?

Not every Volvo is affected. The recall covers 2025 EX90, but inclusion depends on the specific VIN. Enter your 17-digit VIN at nhtsa.gov/recalls to confirm whether your exact vehicle is covered.

Does recall 25V654000 make my Volvo a lemon?

Depends. The recall itself is rarely the claim — the failed repair, the delay, or the rest of the repair history usually is.

What does it cost to have a lemon law attorney look at this?

Nothing. Case reviews are free, and under California's Song-Beverly Act the manufacturer pays your attorney's fees on a successful claim. You keep your recovery.

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Prior results do not guarantee or predict a similar outcome. Every case is different and depends on its own facts.

Is your Volvo a lemon?

A recall is one data point. If your Volvo has been back to the dealer for the same problem, or has sat waiting on parts, the recall may be the least of it. Speak to a Volvo lemon lawyer before you agree to another repair attempt — our Volvo lemon law attorneys will tell you straight whether you have a case.

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