Chevrolet · Recall 25V639000
Chevrolet Recall 25V639000: Other safety defect
General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Recall 25V639000 at a glance
| NHTSA campaign number | 25V639000 |
| Manufacturer | General Motors, LLC |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT |
| Vehicles affected | EQUINOX EV |
| Model years | 2024 |
| Vehicles potentially affected | 23,700 |
| Reported to NHTSA | September 25, 2025 |
What can go wrong
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The fix — and whether it has actually arrived
The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
If the remedy is not available yet, or your dealer cannot tell you when the parts will arrive, ask for that in writing. A manufacturer that cannot repair your vehicle within a reasonable time is a manufacturer with a lemon law problem.
Your rights
Could this recall support a California lemon law claim?
It depends less on the recall than on what happened afterwards.
California's Lemon Law asks whether a substantial defect — one that impairs the vehicle's use, value or safety — survived a reasonable number of repair attempts, or kept the vehicle out of service for 30 or more cumulative days. A recall is the manufacturer's admission that a defect exists. What matters next is whether the remedy actually worked, and how long you waited for it.
It is also worth looking at the whole vehicle rather than this one campaign. Owners often come to us about a single recall and discover that the real claim is the repair history sitting behind it.
A recall is not automatically a lemon. It is the manufacturer admitting a defect and offering to fix it free — that is the system working. A lemon law claim arises when the fix fails, the fix never comes, or the defect has already taken the use of your vehicle away from you.
What to do now
Check whether your Chevrolet needs this recall
Not every Chevrolet is affected by 25V639000. Enter your 17-digit VIN in NHTSA's free federal database to see whether this recall — and any others — are open on your exact vehicle.
Look up your VIN at NHTSA.govRecall 25V639000 — common questions
What is 25V639000?
25V639000 is a safety recall issued by General Motors, LLC and reported to NHTSA on September 25, 2025. General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Is my Chevrolet included in recall 25V639000?
Not every Chevrolet is affected. The recall covers 2024 EQUINOX EV, but inclusion depends on the specific VIN. Enter your 17-digit VIN at nhtsa.gov/recalls to confirm whether your exact vehicle is covered.
Does recall 25V639000 make my Chevrolet a lemon?
Depends. The recall itself is rarely the claim — the failed repair, the delay, or the rest of the repair history usually is.
What does it cost to have a lemon law attorney look at this?
Nothing. Case reviews are free, and under California's Song-Beverly Act the manufacturer pays your attorney's fees on a successful claim. You keep your recovery.
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Prior results do not guarantee or predict a similar outcome. Every case is different and depends on its own facts.
Is your Chevrolet a lemon?
A recall is one data point. If your Chevrolet has been back to the dealer for the same problem, or has sat waiting on parts, the recall may be the least of it. Speak to a Chevrolet lemon lawyer before you agree to another repair attempt — our Chevrolet lemon law attorneys will tell you straight whether you have a case.
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