Ford · Recall 25V239000
Ford Recall 25V239000: Other safety defect
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Recall 25V239000 at a glance
| NHTSA campaign number | 25V239000 |
| Manufacturer | Ford Motor Company |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE |
| Vehicles affected | EXPLORER |
| Model years | 2025 |
| Vehicles potentially affected | 24,655 |
| Reported to NHTSA | April 11, 2025 |
What can go wrong
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
The fix — and whether it has actually arrived
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
If the remedy is not available yet, or your dealer cannot tell you when the parts will arrive, ask for that in writing. A manufacturer that cannot repair your vehicle within a reasonable time is a manufacturer with a lemon law problem.
Your rights
Could this recall support a California lemon law claim?
It depends less on the recall than on what happened afterwards.
California's Lemon Law asks whether a substantial defect — one that impairs the vehicle's use, value or safety — survived a reasonable number of repair attempts, or kept the vehicle out of service for 30 or more cumulative days. A recall is the manufacturer's admission that a defect exists. What matters next is whether the remedy actually worked, and how long you waited for it.
It is also worth looking at the whole vehicle rather than this one campaign. Owners often come to us about a single recall and discover that the real claim is the repair history sitting behind it.
A recall is not automatically a lemon. It is the manufacturer admitting a defect and offering to fix it free — that is the system working. A lemon law claim arises when the fix fails, the fix never comes, or the defect has already taken the use of your vehicle away from you.
What to do now
Check whether your Ford needs this recall
Not every Ford is affected by 25V239000. Enter your 17-digit VIN in NHTSA's free federal database to see whether this recall — and any others — are open on your exact vehicle.
Look up your VIN at NHTSA.govRecall 25V239000 — common questions
What is 25V239000?
25V239000 is a safety recall issued by Ford Motor Company and reported to NHTSA on April 11, 2025. Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Is my Ford included in recall 25V239000?
Not every Ford is affected. The recall covers 2025 EXPLORER, but inclusion depends on the specific VIN. Enter your 17-digit VIN at nhtsa.gov/recalls to confirm whether your exact vehicle is covered.
Does recall 25V239000 make my Ford a lemon?
Depends. The recall itself is rarely the claim — the failed repair, the delay, or the rest of the repair history usually is.
What does it cost to have a lemon law attorney look at this?
Nothing. Case reviews are free, and under California's Song-Beverly Act the manufacturer pays your attorney's fees on a successful claim. You keep your recovery.
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Prior results do not guarantee or predict a similar outcome. Every case is different and depends on its own facts.
Is your Ford a lemon?
A recall is one data point. If your Ford has been back to the dealer for the same problem, or has sat waiting on parts, the recall may be the least of it. Speak to a Ford lemon lawyer before you agree to another repair attempt — our Ford lemon law attorneys will tell you straight whether you have a case.
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