Honda Prologue Lemon Law

The Prologue is Honda's first modern electric SUV, built on General Motors' Ultium battery platform, and its most-reported problems center on charging and software. Owners describe home Level 2 or portable charging that stops mid-session or won't start when scheduled charging is enabled, "Charging system fault" and "Service High Voltage System" warnings after plugging in, and errors when preconditioning and scheduled charging are used together. Because a car that won't charge is a car that won't drive, these faults strike at the heart of what an EV is supposed to do.

Beyond charging, Prologue owners and regulators have flagged software and hardware issues on early model years. Certain vehicles have been recalled because a software error can blank the instrument-panel display or the rearview camera, and Honda has recalled a large batch of these electric SUVs over a front lower control arm that can fracture and cause loss of control. Owners also report infotainment and connectivity glitches and inconsistent driver-assistance behavior — the kind of electronic gremlins that can be hard for a dealer to pin down and fix.

California's Lemon Law fully covers electric vehicles, including the Prologue. If your EV has a defect that substantially impairs its use, value, or safety — a charging failure, a persistent software fault, or a safety-related hardware defect — and the dealer can't repair it within a reasonable number of attempts, or it sits in the shop for an extended time, you may be entitled to a buyback, a replacement, or a cash settlement, with Honda paying your attorney fees.

A recall is not automatically a lemon — it's the manufacturer acknowledging a defect and offering a free repair. California's Lemon Law (the Song-Beverly Act) comes into play when a substantial defect can't be fixed after a reasonable number of attempts, or when your Prologue has been out of service for 30 or more cumulative days.

If your Honda Prologue qualifies, you may be entitled to a buyback (a refund of what you've paid, minus a mileage offset), a replacement vehicle, or a cash-and-keep settlement — and Honda pays your attorney fees on a successful claim, so pursuing your case costs you nothing out of pocket.