California Lemon Law · Polestar · 2025

Polestar 4 Lemon Law

Talk to a Polestar lemon law attorney — your Polestar 4 may qualify for a buyback, replacement, or cash settlement.

The Polestar 4 replaces the rear window entirely with a roof-mounted camera feeding a digital rearview mirror — so when that camera or its software glitches, you can lose your rear view completely. If your brand-new Polestar 4 has a defect the dealer can't fix, you may have a California lemon.

The Defect

The Polestar 4 digital-mirror and software risk

Unlike almost any other car, the Polestar 4 has no rear glass — rear vision comes from a roof-mounted camera streamed to a digital rearview mirror. That design puts a lot of weight on software and a single camera: if the feed lags, freezes, or fails, there's no window to fall back on. Polestar's other models have already been recalled more than once for rearview-camera software that stops displaying, so camera reliability is a real concern on the brand's newest EV.

As a first-year model, the Polestar 4 also carries the usual new-launch risks — infotainment and connectivity bugs, over-the-air update problems, charging and 12-volt faults, and build-quality issues — plus long waits for parts and service on a low-volume brand.

California's Lemon Law covers electric vehicles. If a substantial defect can't be fixed after a reasonable number of repair attempts, or your Polestar 4 is out of service for an extended time, you may be entitled to a buyback, replacement, or cash settlement — with Polestar paying your attorney fees.

Known Issues

Commonly Reported Polestar 4 Problems

Digital rearview-mirror camera lag, freezing, or failure (no rear window to fall back on)
Infotainment, connectivity, and over-the-air update bugs
Charging and 12-volt electrical faults
Build-quality and trim defects on a first-year model
Long parts and service waits for a low-volume brand

Not every Polestar 4 is affected. Any substantial, warranty-covered defect that can't be fixed after a reasonable number of attempts — or that keeps your vehicle out of service — may support a claim.

Your Rights

Is Your Polestar 4 a Lemon?

A recall is not automatically a lemon — it's the manufacturer acknowledging a defect and offering a free repair. California's Lemon Law (the Song-Beverly Act) comes into play when a substantial defect can't be fixed after a reasonable number of attempts, or when your 4 has been out of service for 30 or more cumulative days.

If your Polestar 4 qualifies, you may be entitled to a buyback (a refund of what you've paid, minus a mileage offset), a replacement vehicle, or a cash-and-keep settlement — and Polestar pays your attorney fees on a successful claim, so pursuing your case costs you nothing out of pocket.

Estimate your 4 buyback with our free calculator
Common Questions

Polestar 4 Lemon Law FAQs

The Polestar 4 has no rear window — what happens if the camera fails?

Because rear vision depends entirely on a roof-mounted camera and digital mirror, a camera or software failure can leave you with no rear view at all. That's a genuine safety defect, and if the dealer can't permanently fix it, it can support a Lemon Law claim.

My Polestar 4 is brand new — can it already be a lemon?

Yes. Age doesn't matter — what matters is an unfixed substantial defect after a reasonable number of repair attempts, or extended time out of service. First-year EVs often qualify.

How long do I have to file a Polestar 4 claim in California?

Longer than on many brands. Polestar did not opt into California's AB 1755 procedures, so you are not subject to the one-year-from-warranty-expiration and six-year-from-delivery limits that apply to Jeep, Ford, Hyundai, Chevrolet and Mercedes-Benz. A Polestar claim runs on the traditional four-year statute of limitations, measured from when you discovered the defect rather than from the delivery date.

Do over-the-air software updates count as repair attempts?

Often, yes — and it matters more on the Polestar 4 than almost any other vehicle, because rear vision depends entirely on software and a single camera. If Polestar documents a release as the fix for something you reported, that is generally an attempted repair even though you never left the SUV overnight. Owners routinely undercount their history on software-defined cars. Keep the release notes and any message identifying an update as the remedy.

Polestar's other models were recalled twice for the same camera problem. Does that matter to me?

It is worth knowing about. Polestar recalled the Polestar 2 for a rearview-camera software defect under NHTSA 24V477, then again under 25V280 when the first fix did not hold. On a vehicle with no rear glass at all, that history is context for how seriously to treat a camera or digital-mirror fault on your Polestar 4 — and a reason to document every occurrence rather than waiting to see whether the next update solves it.

My Polestar 4 has had several unrelated problems. Does that count?

Yes. California law does not require every complaint to be the same complaint. A collection of substantial defects that together impair the use, value, or safety of the vehicle can support a claim even where no single symptom recurred four times — which is the common pattern on a first-year model carrying new software, new hardware and a thin service network.

I'm waiting weeks for a Polestar service appointment. Does that help my case?

It can matter a great deal. Polestar's service network is small and waits are common, but the law counts days your vehicle is out of service regardless of the reason. Thirty or more cumulative days during the warranty period creates a presumption in your favor. The days need not be consecutive, and a loaner does not stop the clock. Keep a written log of every date the SUV was unavailable.

What should I gather before calling about my Polestar 4?

Every repair order, including visits closed as no problem found; release notes or messages identifying a software update as a fix; your purchase or lease agreement; all recall correspondence; receipts for towing, rentals, and loaners; and a log of the dates the digital mirror or camera failed. Photos or video of the failure are genuinely useful on an intermittent camera defect.

What can I recover for a defective Polestar 4?

Potentially a buyback (a refund minus a mileage offset), a replacement, or a cash-and-keep settlement — plus your attorney fees paid by Polestar, at no cost to you.

Proven Results

Recent Results

$160,472.95
Buyback

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Mercedes-Benz GLE 63 S

$145,791.04
Buyback

Transmission & Engine Issues

$100,000
Settlement

Hit-and-Run Collision

Settled in 3 months

$90,620.77
Buyback

EV Charging Issues

$90,374.36
Buyback

Engine Issues

2025 Mercedes-Benz GLC 63 S

$74,718.34
Buyback

Transmission Issues

2023 Jeep Gladiator

$72,288.78
Buyback

Screen Issues

Mercedes-Benz

$70,021.96
Buyback

Battery Fire Risk

2024 Jeep Wrangler 4xe

$69,568.60
Buyback

Jeep 4xe Fire Risk

Every case is different and the outcome depends on its own facts and circumstances. Prior results do not guarantee or predict a similar outcome in any future case.

Is Your Polestar 4 a Lemon?

Free, no-obligation case review. We don't get paid unless you win — and the manufacturer pays our fees.

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