California Lemon Law · Tesla · 2012–2020

Tesla Model S Lemon Law

Talk to a Tesla lemon law attorney — your Tesla Model S may qualify for a buyback, replacement, or cash settlement.

If your Tesla Model S has gone dark in the center screen, lost its backup camera and climate controls, or developed a clunking, cracked front suspension link, you're dealing with two of the car's best-documented defects. When Tesla can't repair them, your Model S may qualify as a California lemon.

The Defect

The Model S eMMC touchscreen and control-arm problem

The Model S center touchscreen is the command center for the car, and early media control units (MCUs) relied on an 8GB embedded flash memory chip, or eMMC, that wears out from repeated writes. As the chip degrades, the touchscreen can freeze, reboot, and eventually go black — taking with it the backup camera, defrost and defog settings, and turn-signal functions, which is why regulators treated it as a safety issue rather than a mere inconvenience.

Under pressure from federal safety regulators, Tesla recalled roughly 135,000 Model S and Model X vehicles built before March 2018 to replace the failure-prone 8GB eMMC with a larger, longer-lasting chip. Tesla itself acknowledged that the units eventually wear out, so a car that hasn't failed yet may still be living on borrowed time.

Separately, many Model S owners have reported the front suspension control arm — sometimes called the fore link — cracking and separating from its ball joint, a defect most often reported on 2012 to 2017 cars that can cause clunking, poor handling, or sudden failure. When Tesla can't permanently repair a black-screen eMMC failure or a repeating suspension fault, California's Lemon Law can require a buyback or replacement.

Known Issues

Commonly Reported Tesla Model S Problems

Center touchscreen freezing, rebooting, or going completely black
Loss of backup camera, defrost/defog controls, or turn-signal function
Cracked or separating front suspension control arm (fore link)
Clunking noises, poor handling, or uneven tire wear from suspension faults
Repeat touchscreen or suspension failures after a Tesla repair

Not every Tesla Model S is affected. Any substantial, warranty-covered defect that can't be fixed after a reasonable number of attempts — or that keeps your vehicle out of service — may support a claim.

Your Rights

Is Your Tesla Model S a Lemon?

A recall is not automatically a lemon — it's the manufacturer acknowledging a defect and offering a free repair. California's Lemon Law (the Song-Beverly Act) comes into play when a substantial defect can't be fixed after a reasonable number of attempts, or when your Model S has been out of service for 30 or more cumulative days.

If your Tesla Model S qualifies, you may be entitled to a buyback (a refund of what you've paid, minus a mileage offset), a replacement vehicle, or a cash-and-keep settlement — and Tesla pays your attorney fees on a successful claim, so pursuing your case costs you nothing out of pocket.

Estimate your Model S buyback with our free calculator
Common Questions

Tesla Model S Lemon Law FAQs

My Model S touchscreen went black — is that a lemon law issue?

It can be. A dead center screen disables the backup camera, defrost controls, and other safety features, which California treats seriously. Tesla recalled the failure-prone 8GB eMMC chip in older Model S vehicles, but if the repair doesn't hold or the screen fails again, your Model S may qualify for a buyback or replacement.

Is the Model S front control-arm problem covered?

Potentially. A control arm that cracks or separates from the ball joint is a serious safety defect reported across many Model S model years. If the suspension fault keeps returning after repair, or the car is out of service for an extended time, you may have a California Lemon Law claim.

Do Tesla's over-the-air updates and mobile service visits count as repair attempts?

Often, yes — and this is where Model S owners undercount their history most. If Tesla documents a software release as the remedy for something you reported, that generally counts as an attempted repair even though you never dropped the car off, and mobile-service visits count too. Owners describe themselves as having barely been in when the record shows four or five documented remedies for the same fault. Pull your full service history from the app before assuming you do not have enough.

How long do I have to file a Tesla claim in California?

Longer than on many brands, and it is worth knowing. Tesla did not opt into California's AB 1755 procedures, so you are not subject to the one-year-from-warranty-expiration and six-year-from-delivery limits that apply to Jeep, Ford, Hyundai, Chevrolet and Mercedes-Benz. A Tesla claim runs on the traditional four-year statute of limitations, measured from when you discovered the defect rather than from the delivery date. An older Model S can still be live where a same-age car from an opted-in brand would already be barred on its face.

My Model S has high mileage. Does that kill my claim?

Usually not, and this is a common reason owners never call. The mileage offset is calculated from the miles you drove before your first repair attempt, not from your current odometer — so miles accumulated while the manufacturer worked through the problem do not reduce your recovery.

My Model S has had several different problems, not the same one repeatedly. Does that count?

Yes. California law does not require every complaint to be the same complaint. A collection of substantial defects that together impair the use, value, or safety of the vehicle can support a claim even where no single symptom recurred four separate times. Service advisors treat each as unrelated; the statute does not.

My Model S has been waiting on a service appointment or parts. Does that help my case?

It can matter a great deal. The law counts days your vehicle is out of service regardless of the reason. Thirty or more cumulative days during the warranty period creates a presumption in your favor. The days need not be consecutive, and being given a loaner does not stop the clock. Keep a written log of every date the vehicle was unavailable.

What should I gather before calling about my Model S?

Every repair order, including visits closed as no problem found; correspondence identifying a software update as a fix; your purchase or lease agreement; all recall letters; written confirmation of any parts backorder; receipts for towing, rentals and loaners; and a log of days out of service. Pull the complete service history from the Tesla app, including mobile-service visits.

What does it cost to pursue a Model S lemon law claim?

Nothing out of pocket. Under California's Lemon Law, Tesla pays your attorney fees on a successful claim, so you can seek a buyback, replacement, or cash settlement without paying upfront. There's no cost for a case review.

Proven Results

Recent Results

$160,472.95
Buyback

Engine Issues

Mercedes-Benz GLE 63 S

$145,791.04
Buyback

Transmission & Engine Issues

$100,000
Settlement

Hit-and-Run Collision

Settled in 3 months

$90,620.77
Buyback

EV Charging Issues

$90,374.36
Buyback

Engine Issues

2025 Mercedes-Benz GLC 63 S

$74,718.34
Buyback

Transmission Issues

2023 Jeep Gladiator

$72,288.78
Buyback

Screen Issues

Mercedes-Benz

$70,021.96
Buyback

Battery Fire Risk

2024 Jeep Wrangler 4xe

$69,568.60
Buyback

Jeep 4xe Fire Risk

Every case is different and the outcome depends on its own facts and circumstances. Prior results do not guarantee or predict a similar outcome in any future case.

Is Your Tesla Model S a Lemon?

Free, no-obligation case review. We don't get paid unless you win — and the manufacturer pays our fees.

Call Now: 844-MOUSAVI