Infiniti QX60 Lemon Law

The QX60's signature defect is its continuously variable transmission (CVT). Owners across multiple model years report a shudder or judder at low speeds, delayed acceleration, engine revving with little increase in speed, slipping, and in some cases overheating or outright transmission failure. Infiniti extended the CVT warranty on many QX60s — from 72 months/70,000 miles to 96 months/94,000 miles — and the transmission has been the subject of class-action litigation over these same symptoms, which underscores how widespread and persistent the problem is.

The QX60 also brings a broader mix of complaints. Owners report electrical faults, glitchy or freezing infotainment displays, backup-camera and sensor errors, and braking or warning-light issues. When any one of these substantial defects keeps sending you back to the dealer without a lasting fix, the pattern can push your SUV into lemon territory.

California's Lemon Law protects a QX60 that keeps failing under its factory warranty. As a general rule, if the manufacturer has had a reasonable number of chances to repair the same serious defect and it still isn't fixed, or the vehicle has been out of service for an extended time, you may be entitled to a buyback, a replacement, or a cash settlement. Infiniti covers your attorney fees on a winning claim, so there's no out-of-pocket cost. The most important thing you can do is keep every repair order documenting each visit.

A recall is not automatically a lemon — it's the manufacturer acknowledging a defect and offering a free repair. California's Lemon Law (the Song-Beverly Act) comes into play when a substantial defect can't be fixed after a reasonable number of attempts, or when your QX60 has been out of service for 30 or more cumulative days.

If your Infiniti QX60 qualifies, you may be entitled to a buyback (a refund of what you've paid, minus a mileage offset), a replacement vehicle, or a cash-and-keep settlement — and Infiniti pays your attorney fees on a successful claim, so pursuing your case costs you nothing out of pocket.